Privacy Policy – ph695 Casino

1. Introduction

ph695 ("we", "us", "our") is committed to protecting the privacy and personal data of all players and visitors who use the ph695 platform ("Platform"). This Privacy Policy describes how ph695 collects, uses, stores, shares, and protects your personal information when you access or use our services.

This Privacy Policy applies to all users of the ph695 Platform, including registered players, visitors browsing the site, and individuals who contact our customer support team. By registering an account or continuing to use the ph695 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2. Data We Collect

2.1 Registration Data

When you create a ph695 account, we collect the following personal information:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Philippine mobile number
• Residential address
• Username and encrypted password

2.2 Identity Verification (KYC) Data

To comply with Philippine anti-money laundering regulations and PAGCOR requirements, ph695 may collect:

• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys ID, driver's licence)
• Proof of address documents (e.g., utility bills, bank statements)
• Proof of payment method ownership
• Selfie or facial verification image where required

2.3 Financial Data

ph695 collects transaction data related to your deposits and withdrawals, including GCash account references, bank account details (BPI, BDO, Metrobank), PayMaya account references, transaction amounts in Philippine Peso (₱), and transaction timestamps. ph695 does not store full payment card numbers.

2.4 Usage and Technical Data

When you use the ph695 Platform, we automatically collect certain technical data, including your IP address, device type and operating system, browser type and version, pages visited and time spent on the Platform, game history and betting activity, and session duration and login timestamps.

2.5 Communications Data

If you contact ph695 customer support via live chat or email, we retain records of those communications to assist with your enquiry and improve our service quality.

3. How We Use Your Data

ph695 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and manage your ph695 player account.
• Age and identity verification: To verify that you meet the 21+ age requirement and confirm your identity in compliance with KYC obligations.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank.
• Legal compliance: To comply with the Philippine Anti-Money Laundering Act (AMLA), PAGCOR regulations, and other applicable laws.
• Responsible gaming: To monitor gaming activity and apply responsible gaming tools such as deposit limits and self-exclusion where requested or required.
• Customer support: To respond to your enquiries, complaints, and support requests.
• Platform improvement: To analyse usage patterns and improve the ph695 Platform's features, performance, and user experience.
• Fraud prevention: To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct.
• Marketing communications: To send you promotional offers and updates about ph695, subject to your consent and opt-out rights.

4. Legal Basis for Processing

ph695 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary to perform our contract with you — i.e., to provide the ph695 gaming services you have registered for.
• Legal obligation: Processing is required to comply with applicable Philippine laws, including AMLA, PAGCOR regulations, and NPC requirements.
• Legitimate interests: Processing is necessary for ph695's legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, ph695 relies on your freely given, specific, and informed consent, which you may withdraw at any time.

5. Data Sharing

5.1 Service Providers

ph695 may share your personal data with trusted third-party service providers who assist us in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, game software providers, cloud hosting and infrastructure providers, and customer support platform providers. All such providers are contractually bound to process your data only on ph695's instructions and in compliance with applicable privacy law.

5.2 Regulatory Authorities

ph695 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other Philippine government authorities where required by law or in response to a lawful request.

5.3 No Sale of Data

ph695 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Period.

6. Data Retention

ph695 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law. Specifically:

• Account and KYC data is retained for a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction, in compliance with Philippine financial regulations.
• Customer support communications are retained for two (2) years from the date of the interaction.
• Marketing consent records are retained for the duration of your account and for one (1) year following account closure.

Upon expiry of the applicable retention period, ph695 will securely delete or anonymise your personal data in accordance with NPC guidelines.

7. Cookies & Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device when you visit the ph695 Platform. They help us recognise your browser, remember your preferences, and understand how you interact with our Platform. ph695 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

7.2 Types of Cookies We Use

• Essential cookies: Required for the Platform to function correctly, including maintaining your login session and enabling secure transactions. These cannot be disabled.
• Analytics cookies: Help us understand how players use the ph695 Platform so we can improve performance and user experience. Data collected is aggregated and anonymised.
• Preference cookies: Remember your settings and preferences, such as language and display options, to personalise your experience.
• Marketing cookies: Used to deliver relevant promotional content about ph695. These are only placed with your consent.

7.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the ph695 Platform. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.

8. Data Security

ph695 takes the security of your personal and financial data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the ph695 Platform.
• Encryption of sensitive data at rest, including KYC documents and financial records.
• Strict access controls ensuring that only authorised ph695 personnel can access personal data, on a need-to-know basis.
• Regular security assessments and vulnerability testing of the ph695 Platform infrastructure.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC notification requirements.

While ph695 employs robust security measures, no system is completely immune to risk. You are responsible for maintaining the confidentiality of your ph695 login credentials and for notifying us immediately if you suspect any unauthorised access to your account.

9. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph695:

• Right to be informed: You have the right to be informed about how ph695 collects and processes your personal data, as set out in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data ph695 holds about you, along with information about how it is being used.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data ph695 holds about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph695's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission if you believe ph695 has processed your personal data in violation of the Data Privacy Act.

To exercise any of the above rights, please contact the ph695 Data Protection Officer using the contact details provided in Section 12 of this Privacy Policy. ph695 will respond to all data rights requests within thirty (30) days of receipt, in accordance with NPC guidelines.

10. Children's Privacy

The ph695 Platform is strictly intended for adults aged 21 years and above. ph695 does not knowingly collect personal data from individuals under the age of 21. If ph695 becomes aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the ph695 Platform or provided personal data to us, please contact our support team immediately so we can investigate and take appropriate action.

11. Changes to This Privacy Policy

ph695 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes to this Privacy Policy, we will notify registered players via email or through a prominent notice on the ph695 Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how ph695 protects your personal data. Your continued use of the ph695 Platform following any update constitutes your acceptance of the revised Privacy Policy.

12. Contact & Data Protection Officer

ph695 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact our DPO directly.

You may reach the ph695 Data Protection Officer by email at: [email protected]

For general customer support enquiries, you may contact our support team at: [email protected]

Email addresses above are provided for informational purposes only and are not clickable links. ph695 aims to respond to all privacy-related enquiries within five (5) business days.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.